What We Collect and Why We Collect It
When you open an account, we collect your name, contact details, and the payment method you register — whether that is bKash, Nagad, or Rocket. We use this to verify your wallet, process withdrawals, and send account-level notifications. We do not sell your details to third
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parties. Session data — device type, browser, and login timestamps — helps us flag unusual access and keep your account from being used without your knowledge. If you make a deposit through Nagad or Rocket, the transaction reference is stored against your account history so disputes
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can be resolved without you having to chase records. We also retain communication logs when you contact support, so any follow-up has full context. Your data is held only as long as your account is active or as required by applicable rules in your region. After
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that, we delete or anonymise it. Use of this platform is subject to your local law and the eligible regions we serve — if you are unsure whether access is permitted where you are, check before you register.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.